Frequently asked questions

A question ? Do not hesitate to consult our FAQ for exhibitors to the Cheese and Dairy Products Fair.

FAQ

EXHIBITOR FAQ

Access & Assembly / Dismantling

What are the show dates and times?
Public access to the show from Sunday, February 22 to Tuesday, February 24, 2026, 9am to 7pm.

Access to the show for exhibitors (during the show's opening hours) is from Sunday, February 22 to Tuesday, February 24, 2026, from 8am to 8pm.
Can you recommend any hotels?

To consult the accommodation offers proposed by B-Network, the show's official hotel reservation center, and benefit from a preferential rate for your hotel reservation, visit https://www.salon-fromage.com/en/practical-information/get-to-the-show
Where can I find the list of exhibitors?

The list of registered exhibitors can be found on the show website: https://www.salon-fromage.com/en/recherche
I want to play music on my stand. Is this allowed?

Do not hesitate to contact our sales team
I'm an exhibitor and I need a visa, what do I do?

Go to your exhibitor area in the "Badges & Invitations > Exhibitor badges" tab and section, and click on "Visa letter invitations".
How do I organize a cocktail party on my stand?

Go to the Exhibitor's Guide in your customer area
Can I bring my dog?

Pets are not allowed on the show floor, with the exception of guide dogs

Access & Exhibitor registration

How can I get access to my exhibitor area ?

Your exhibitor area can be accessed at the following address: https://event.salon-fromage.com/2026/en/
Click on the "Login" button, then enter your registration e-mail address and password.
I’ve lost/ forgotten my login/password for my exhibitor area

Your login is the e-mail address of your company’s stand manager which you provided when you signed your contract.

If you have lost or forgotten your password, simple enter your login and click on “Forgot password?” You will be sent a new password automatically by e-mail to your stand manager’s inbox.
I already took part in last year's show? Can I reuse my customer account (e-mail address + password) to register for the new edition?

Your customer account is active from one year to the next.

Simply go here (current session platform link) to register for the new edition using the login and password from the previous session.

If you are attending more than one comexposium show, your login and password will also be the same.
What are the prerequisites for exhibitor registration?

If one or more companies share your stand, please indicate the number of partners who will be present: "co-exhibitor pack". If you are responsible for a themed pavilion and are directly organizing the participation of several exhibitors, please indicate the number of companies that will be present in your pavilion: "Pack direct collectif".
Can more than one person exhibit on your stand?

Yes, to register a co-exhibitor or group exhibitor, the direct exhibitor or organizer must first order the corresponding item from the online store. For example, for a co-exhibitor, the "Co-exhibitor Pack" item must be ordered. This order can be placed either at the time of registration, or once the latter has been validated in the online store in the customer/exhibitor area. Once the order has been placed, the exhibitor then enters the information associated with this registration in the "Partners" tab of his exhibitor space, then "Declare my partners". Once this information has been entered, the exhibitor must wait for the Organizer's validation before his partner company can be included in the list of exhibitors on the website.
Where can I generate and download my personalized banner?

You can create your own banners from your exhibitor area: https://event.salon-fromage.com/2026/espace-exposant/extranet-exposant/accueil/communication/mediakit.htm
Who are my trade show contacts for registration?

https://www.salon-fromage.com/en/exhibit/contacts
How do I register for the catalog?

Vous pouvez vous inscrire sur le catalogue depuis cette page de votre espace exposant. https://event.salon-fromage.com/2026/espace-exposant/extranet-exposant/accueil/marketplace/marketplace.htm
How can I order communication tools?

To order communication tools, please go to your exhibitor area, "Shop" tab: https://event.salon-fromage.com/2026/espace-exposant/extranet-exposant/accueil/boutique/recherche/resultat/non-affecte.htm?Crit_ProductEngine2_V3EVT=x_SousFamille_Produits__x_FamSFam%3AF020

If you need more information, you can download the catalog of communication tools, also available in your exhibitor area.
Who can I contact after registering?

Once you have registered for the show, your privileged contacts are the customer relations managers: salon-fromage.exposants@comexposium.com
Can we choose our location?

You can inform your sales representative of your desired location, and he'll do his best to accommodate you. Notification of your location will be sent to you as soon as the plan is ready. You must have paid your deposit in order to be allocated a site.
What is the deadline for finalizing your registration?

You have until January 31, 2026 to register (subject to availability).
What documents do I need to register?

A Kbis with all your contact details will be required foreign company: intracommunity VAT number or business certificate to be invoiced without VAT (VAT is still compulsory on badges, invitations and parking)
What payment methods are accepted?
You can pay by bank transfer, credit card or cheque (for France only).

Bank transfer : The bank details for making a transfer can be found directly on your invoice, order form and available if required directly in your customer area > Financial Area tab > Invoices & Payments.

Credit card: Payment by credit card is made directly in your customer area: Tab Financial Area > Invoices & Settlements.

Cheque: Please make cheques payable to : COMEXPOSIUM - Salon FROMAGE ET PRODUIS LAITIERS 2024 70 avenue du Général de Gaulle 92058 PARIS LA DEFENSE CEDEX
What are the insurance rules at the show?

Here are the insurance regulations: https://event.salon-fromage.com/2026/en/customer-zone/list-of-files.htm

Practical information

What are the stand assembly and dismantling dates and times ?

Show set-up and dismantling dates and times are available in your exhibitor area and in your exhibitor guide.
Where do I send my equipment?

The address is

SALON DU FROMAGE ET DES PRODUITS LAITIERS

VIPARIS- Porte de Versailles

Name of your company

stand number

Porte de Versailles - 75 015 Paris-

France

ATTENTION, delivery and reception are carried out under the responsibility of the exhibitor and in his presence on the stand.

Neither VIPARIS- Porte de Versailles nor the organizer can be held responsible in any way.
How do I order assembly/disassembly badges for my service providers and subcontractors?

Assembly/disassembly badges for your service providers and subcontractors are not nominative and will be available at the entrance to the halls from the start of assembly.

They will be distributed by the security service set up by the organizer. They are not valid during the period when the show is open to the public.
I'm disabled, how can I get parking as close as possible to the show?

Contact VIPARIS
I would like to receive technical and logistical information

All this information can be found in the exhibitor's technical guide, which you can download from your exhibitor area.
I have a logistical question. Who can I contact?

If you have any logistical questions, please consult our exhibitor's guide.

If you don't find the answer to your question in this document, please contact our team by e-mail: louise.negretti@comexposium.com
Where can I park during the show?

Order from the online store

My stand & Equipment

What are the different stand options?

We offer different types of booths.

Contact our sales team to find out more: https://www.salon-fromage.com/fr-FR/exposer/contacts-exposants

You can also find details of our offers on the simulation tool: https://www.salon-fromage.com/fr-FR/exposer/pourquoi-exposer/les-bonnes-raisons-d-exposer
What is the purpose of the forms in the exhibitor area?

These forms are compulsory for all exhibitors to ensure the smooth running of the show and the safety of everyone involved.

You will find the Safety Notice to fill in in the Participation tab.
Where can I find information about my stand?

You can find the type of stand you have ordered in your exhibitor area, tab Financial Area > orders.

For more details on your stand type, please refer to the exhibitor guide.
What color will the carpet on the exhibition aisles be?

The carpet color will be light blue
How can I order additional services?
Services related to your stand can be ordered via the online store (bare stand layout, electricity, furniture, parking, flowers, audiovisual ... )

You can pay by bank transfer, credit card or check (France only).

Bank transfer : The bank details for making a transfer can be found directly on your invoice, your order form and available if required directly in your customer area > Espace Financier tab > Invoices & Settlements.

Credit card: Payment by credit card is made directly in your customer area: Tab Financial Area > Invoices & Settlements.

Cheque: Please make cheques payable to : COMEXPOSIUM -SALON DU FROMAGE ET DES PRODUITS LAITIERS 2024 70 avenue du Général de Gaulle 92058 PARIS LA DEFENSE CEDEX
Where can I find the architectural regulations?

You can find the architectural regulations in the exhibitor's guide on page 36
Where can I find all the regulations, terms and conditions ...?

The various regulations can be downloaded from the "Practical info" tab in your customer/exhibitor area.
I have an equipped stand. Who should I send my plan to?

If you have an equipped stand, the service provider will contact you directly.

Badges & Invitations

How many exhibitor badges am I allowed?

The quota of badges allocated to exhibitors is 3 free badges up to 9m² + 1 badge for every additional 9m².
How do I personalize my exhibitor badges?

You can personalize them in your exhibitor area by clicking on the tab and heading "Badges & Invitations > Exhibitor badges" or by clicking on the button in the "Home" tab.
How can I buy additional exhibitor badges?

Additional badges can be purchased in your online store: https://event.salon-fromage.com/2026/en/customer-zone/list-of-files.htm
How do I get my exhibitor badges?

You can edit and download your exhibitor badges from your exhibitor area. Please note that you'll need a unique email address for each badge you edit. Once created, you can download them individually or as a PDF file.
How can I buy additional invitations?

Additional invitations (paper and e-invitations) can be purchased in your online store: https://event.salon-fromage.com/2026/en/customer-zone/list-of-files.htm
How do I use my e-invitations?

In your exhibitor area, in the "Badges and invitations" section, you will soon be able to access your e-invitations and send them by e-mail to your customers.
Where will I receive the paper invitations?

Additional invitations (paper and e-invitations) can be purchased in your online store: https://event.salon-fromage.com/2026/en/customer-zone/list-of-files.htm
Am I eligible for invitations?

E-invitations are included in your exhibitor pack.

Orders & Invoices

I haven't received my invoice. How can I get it back?
You can find it in your exhibitor area Financial area > Invoices and payment.

If you don't see it, it's because it hasn't yet been sent to you, and will be as soon as possible by our invoicing department.

If you are not paying, you will not have access to the invoices, and we advise you to contact directly the company in charge of the payment of your participation.

An e-mail is sent to you to inform you of the availability of the invoice/credit note on their customer area. Invoices are only sent by letter.
Are store items marked up?

The boutique closes on March 1st at 5pm. After this date, items are marked up by 20%.
Where can I view my ordered items?

You can consult all your orders on your exhibitor space in the tab and heading "Financial Area Tab > Orders and/or > Ordered items".
Where can I find the show's bank details?

You will find the RIB of the salon at the bottom of your invoices and also at the bottom of the order forms.
How can you delegate your orders to a stand designer, decorator or other service provider?
Go to the picto man

Click on My account

Click on the My decorators

Click on the Add button

In the Company field, select a company or create a new one.

If selected, the form is automatically pre-filled

If creating a new company, fill in the fields

Click on the Next button

In the Stand decorator contacts field, Select or Create new

Click on the Validate button

Please note: all orders placed by the decorator will be billed directly to him/her. The exhibitor has no visibility of orders placed.
modification commande

The exhibitor can delete or modify an order in "basket" status (the order is not yet validated).

Once the order has been validated by the exhibitor, it can no longer be deleted or modified.

We invite you to make a request by e-mail: fromage.adv@comexposium.com.

Once the modification has been made in the back office, the exhibitor will receive an e-mail confirming the modification. Cancellations/modifications are only possible up to a certain date. Once the service has been installed, it cannot be cancelled or modified.
Can someone else submit orders for me?

The exhibitor can create users, called "participation contacts" in their Exhibitor Area, to whom they can delegate the right to place orders or complete forms (as desired).

The user may place orders on behalf of the exhibitor.

THE EXHIBITOR REMAINS THE DECISION-MAKER. HE WILL BE ABLE TO VALIDATE OR REFUSE ORDERS PLACED. VALIDATED ORDERS ARE INVOICED IN THE EXHIBITOR'S NAME. AN EMAIL IS SENT FOR EACH ACTION CARRIED OUT ON THE EXHIBITOR'S ACCOUNT.

On the billing address, the person placing the order can select the payer.
How does vat recovery work?

For all information and procedures concerning a VAT refund claim, please contact our tax representative directly: TEVEA INTERNATIONAL mail@tevea.com